Frequently Asked Questions

I’ve found lots of goodies… do you deliver?

Why yes we do! Love Birds is a full service rental company located in Montgomery, Texas. All items are delivered and set up the morning of the event and picked up later that evening. There is a minimum delivery charge based on the number of items that you choose, the amount of time and manpower it takes to construct or move them and also the delivery location. Typically, we deliver within 30 miles of Montgomery, but additional arrangements can be made per request and per additional delivery charges. We pride ourselves on our great working relationship with our clients. In most cases, if you love it, we can figure out a way to make it work. A minimum delivery charge of $175 is added to all orders within 30 miles of our showroom.

Is there a minimum order?

We do have a minimum order of $300 plus delivery for events located within our main delivery area. Deliveries outside of that range will be decided on a case-per-case basis. Please give us a call for more information.

How do we get this party started?

We are so glad you asked! There are a few ways to get started. If you’ve looked through our online inventory (remember, we have LOTS of beauties still waiting patiently in the showroom to have their photos taken) and know exactly what you’re looking for, submit your wishlist and we will get a quote over to you ASAP. If you find yourself a little less sure of your choices, give us a call and we can set up an appointment for you to come by and visit our showroom. If you still aren’t quite sure of which direction you want to go, we would love to set up a customized styling session. (That’s when we REALLY get to have some fun!)

What services do you offer?

Love Birds is a full-service rental company, but we also offer our clients Full and Partial Wedding Planning, Wedding Day Event Management, Event Design, and Wedding Day Styling, as well as Corporate Event Planning & Execution, Media and Publication Design, Set Styling and Styled Shoot Design Packages.

What exactly is Event Design? Is that different than a rental consultation?

Oh, Pinterest. You dirty little devil, you. The best way to describe Event Design is to say this: we help you bring your (completely gorgeous but insanely overwhelming) 1473 Pinterest pins down to one coherent, beautifully styled wedding concept. We really try to get to know our clients, their personalities and what they love, to help them turn the pictures in their head into something real — and attainable. When we are finished, your design plan will help you track down the vendors and individual details that will bring your event to life. Event Design doesn’t have to end with a design plan. We travel with brides to choose gowns, accessories, linens and florals – you name it, we can help style it. We also offer day-of styling packages to help clients make sure that all of those little details make a big impact, in addition to our planning and management packages.

Do you have a showroom? If so, can we come visit?

Well of course! Our showroom is located at 15514 Summit Park, Suite 503, Montgomery, Texas and is full of inspiration and resources. We are open by appointment only. Give us a call at (936) 449-4440 to schedule yours today! We would love to host you and your loved ones!

I’ve found my pretties, do I have to pay a deposit to hold them?

We require a deposit of 50% to secure an item, but if you see something you love, and need a little time to make sure it’s for you, just give us a call.

Do you offer payment plans?

We do! Once your deposit is paid, and your items are secured, we offer flexible payment options to help you keep your budget in check.

Something unforeseen has come up. What is your cancellation policy?

We understand that things come up and sometimes, life just gets weird. Unfortunately, once an item is booked, we do not offer refunds. We will, however, do our best to exchange or replace items with other available pieces in our inventory. Please call us if you have questions or concerns.

Ohmygoodness, y'all. We broke it.

Don’t panic. It happens. But because so many of our items are one-of- a-kind and irreplaceable, we have added a replacement cost into each contract with the amount you will be charged if the item cannot be cleaned or repaired. Each item is your responsibility from the time we drop it off until the time that our crew picks it up. Any damage acquired during that time will be charged to you per your contract. We understand that things happen. We will work with you to make sure that the issue is resolved as quickly as possible.